Privacy Policy for Coursemia

Last Updated: 13 June 2026

Welcome to Coursemia ("Coursemia", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the "Services").

By accessing or using Coursemia, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

Full name

Email address

Password (securely encrypted or hashed)

Profile picture (optional)

Phone number (optional)

1.2 Learning and Course Data

When using the Platform, we may collect:

Enrolled courses

Course progress

Quiz, assessment, and examination results

Certificates earned

Notes, comments, discussions, and submissions

Learning preferences and activity history

1.3 Instructor and Course Creator Information

If you submit content or apply to host a course on Coursemia, we may collect:

Professional profile information

Biography and qualifications

Course materials and supporting documents

Communications relating to course review and approval

Submission of a course does not guarantee publication. Coursemia may review submitted content to assess quality, compliance, and suitability for the Platform.

1.4 Payment Information

If you purchase courses, subscriptions, or other services:

Billing information

Transaction records

Payment method metadata

Payments are processed by secure third-party payment providers. Coursemia does not store complete payment card details on its servers.

1.5 Device and Technical Information

We may automatically collect:

IP address

Device type

Operating system

Browser type

App version

Language preferences

Crash reports and diagnostic information

1.6 Usage Information

We may collect information regarding:

Pages visited

Features used

Session duration

Search activity

User interactions with the Platform

1.7 Push Notifications

If enabled, we may send notifications relating to:

Course updates

Announcements

Messages

Learning reminders

Promotional communications

You may disable notifications through your device settings.

2. How We Use Your Information

We use personal information to:

Provide and maintain the Services

Create and manage user accounts

Process subscriptions and purchases

Deliver educational content

Track learning progress

Provide certificates and course records

Review and manage instructor applications

Improve platform functionality and user experience

Provide customer support

Prevent fraud, abuse, and security incidents

Send important service-related communications

Comply with legal obligations

We may also use aggregated or anonymized data for research, analytics, and business improvement purposes.

3. Sharing of Information

We do not sell personal information.

3.1 Service Providers

We may share information with trusted providers assisting with:

Hosting and cloud services

Payment processing

Analytics

Customer support

Email delivery

Platform infrastructure

3.2 Course Instructors

Where applicable, instructors may receive limited information regarding students enrolled in their courses, including:

Name

Enrollment status

Course progress

Assignment submissions

Discussion contributions

3.3 Legal Requirements

We may disclose information where required to:

Comply with legal obligations

Respond to lawful requests

Protect the rights, safety, and security of users or Coursemia

Investigate fraud, misuse, or unlawful activity

3.4 Business Transfers

If Coursemia undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide the Services

Maintain educational records

Comply with legal obligations

Resolve disputes

Prevent fraud and abuse

Users may request account deletion, subject to applicable legal and operational requirements.

5. Your Rights

Depending on your location, you may have the right to:

Access personal data

Correct inaccurate information

Delete personal data

Restrict processing

Object to processing

Receive a copy of your data

Withdraw consent where applicable

Requests may be submitted using the contact details below.

6. UK GDPR and EEA GDPR Compliance

Where applicable, personal information is processed under one or more lawful bases, including:

Consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

Users located in the United Kingdom, European Economic Area, or Switzerland may lodge complaints with their relevant supervisory authority.

7. Children's Privacy

Coursemia is not intended for children unless use is authorised by a parent, guardian, educational institution, or applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

8. Security

We implement reasonable administrative, technical, and organisational safeguards, including:

Encryption in transit (HTTPS/TLS)

Access controls

Authentication systems

Secure hosting practices

Security monitoring

No system can guarantee absolute security.

9. International Data Transfers

Information may be stored or processed outside your country of residence.

Where required by law, we implement appropriate safeguards to protect transferred personal information.

10. Cookies and Similar Technologies

Coursemia may use:

Cookies

Local storage

Analytics technologies

Session management tools

These technologies help us:

Authenticate users

Remember preferences

Analyse usage

Improve platform performance

Users may manage cookies through browser settings.

11. Third-Party Services

The Services may contain links to third-party websites, payment providers, or external services.

Coursemia is not responsible for the privacy practices of third parties.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any changes become effective upon publication on the Platform. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Coursemia

Email: [email protected]

Website: coursemia.com

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.