Privacy Policy for Coursemia

Last Updated: May 23, 2026

Welcome to Coursemia. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using Coursemia, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Account Information

When you create an account, we may collect:

• Full name
• Email address
• Password (encrypted/hashed)
• Profile picture
• Phone number (optional)

1.2 Course and Learning Data

When using the platform, we may collect:

• Enrolled courses
• Lesson progress
• Quiz and assignment results
• Certificates earned
• Notes, comments, and discussions

1.3 Payment Information

If you purchase courses or subscriptions:

• Billing information
• Transaction history
• Payment method metadata

Payments are processed securely by third-party payment providers. Coursemia does not store full payment card details on its servers.

1.4 Device and Technical Information

We may automatically collect:

• IP address
• Device type
• Operating system
• Browser type
• App version
• Language settings
• Crash reports and diagnostics

1.5 Usage Information

We collect information about how users interact with the Services, including:

• Pages viewed
• Features used
• Session duration
• Search queries
• Click interactions

1.6 Push Notifications

If enabled, we may send notifications related to:

• Course updates
• Announcements
• Messages
• Promotions
• Learning reminders

You can disable notifications through your device settings.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Services
• Process registrations and purchases
• Deliver educational content
• Track course progress
• Improve platform performance and user experience
• Provide customer support
• Detect fraud, abuse, or security incidents
• Send important service-related communications
• Comply with legal obligations

We may also use aggregated and anonymized data for analytics and research.

3. Sharing of Information

We do not sell personal information.

We may share information with:

3.1 Service Providers

Third-party vendors assisting with:

• Hosting
• Analytics
• Payment processing
• Email delivery
• Customer support
• Cloud infrastructure

3.2 Instructors

Course instructors may access limited information related to students enrolled in their courses, such as:

• Name
• Enrollment status
• Course progress
• Assignment submissions

3.3 Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations
• Respond to legal requests
• Protect rights and safety
• Prevent fraud or abuse

3.4 Business Transfers

If Coursemia is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

4. Data Retention

We retain personal data only as long as necessary for:

• Providing Services
• Legal compliance
• Dispute resolution
• Security and fraud prevention

Users may request deletion of their account subject to legal and operational requirements.

5. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Restrict or object to processing
• Export your data
• Withdraw consent

To exercise your rights, contact us using the details below.

6. GDPR Compliance (European Economic Area)

If you are located in the EEA, we process personal data under lawful bases including:

• Consent
• Contract performance
• Legal obligations
• Legitimate interests

Users in the EEA may file complaints with their local data protection authority.

7. Children’s Privacy

Coursemia is not intended for children under the age required by local law without parental consent. We do not knowingly collect personal information from children unlawfully.

If you believe a child has provided personal data improperly, contact us for removal.

8. Security

We implement reasonable administrative, technical, and organizational measures to protect personal information, including:

• Encryption in transit (HTTPS/TLS)
• Access controls
• Authentication systems
• Secure infrastructure practices

However, no system can guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries outside your own jurisdiction. We take appropriate safeguards to protect transferred data where required by law.

10. Cookies and Tracking Technologies

Coursemia may use:

• Cookies
• Local storage
• Analytics tools
• Session technologies

These technologies help:

• Keep users logged in
• Remember preferences
• Analyze platform usage
• Improve performance

Users can manage cookies through browser settings.

11. Third-Party Links and Services

The Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of external services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page.

Users are encouraged to review the policy regularly.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

Coursemia Support
Email: [email protected]

Or visit: coursemia.com